Financial management
Cross border e-commerce ERP can process financial data in different currencies around the world, including reimbursement, bookkeeping, settlement, etc., automatically and accurately calculate the cost and profit of each SKU, monitor and analyze the sales performance of each online product in real-time, and provide immediate operational feedback. On the basis of complete retrieval of revenue and expenditure items across platforms, multiple stores, and full links, we can provide sellers with customized cost composition and flexible allocation logic settings to meet the personalized and automated financial accounting needs of different teams.
- Online payment: Supports online payment methods such as PayPal, credit cards, etc.
- Refund management: can manage refund orders and implement refund operations.
- Settlement Management: It can manage settlements, including settlement cycles, settlement amounts, etc.
Inventory management
Cross border e-commerce ERP can manage inventory in different warehouses worldwide, including inventory transfer, warning, adjustment, etc. It also includes warehouse operations such as picking, replenishment, review, packaging, order labeling, delivery, and distribution.
By conducting data analysis on massive orders, we can improve inventory turnover, prevent speculation and transactions, optimize picking strategies, and greatly improve the overall efficiency of warehouse operations.
- Inventory synchronization: The seller’s inventory data can be synchronized to the e-commerce platform, achieving automatic deduction of inventory.
- Inventory check: Regular inventory checks can be conducted to ensure the accuracy of inventory data.
- Inventory warning: It can be analyzed based on inventory data and sales situation to provide early warning of insufficient inventory and avoid stockouts.
Logistics Management
The system can support multi-channel logistics price comparison, intelligently allocate the optimal picking route based on existing data, reduce costs through the optimal channel, and assist in enhancing the core competitiveness of the enterprise.
It can support multiple operation modes such as overseas warehouse and self shipment. Sellers can choose the appropriate shipping method based on their business model and provide synchronous feedback on logistics information after shipment.
- Logistics tracking: Logistics information can be queried through the official website of the courier company or a third-party logistics platform, and synchronized to the ERP system, making it convenient for sellers to perform related operations.
- Logistics report: It can generate related reports such as logistics costs and logistics efficiency, helping sellers analyze and manage logistics costs and operational efficiency.
- Logistics docking: can connect with third-party logistics service providers, achieve automated processing of logistics information, and improve logistics efficiency.
Supply Chain Management
Cross border e-commerce ERP can manage the purchase orders and payment information of different suppliers worldwide, including the collection of procurement, inventory, finance and other data, all in a transparent and orderly manner.
Through process sorting, sellers can fully control the procurement process and transportation process of goods, establish a data management library for suppliers, provide electronic management of supplier files, support file change management, and ensure that supplier information is always in the latest state.
ERP supply chain management can bring many benefits to enterprises:
- Increase the accuracy of predictions.
- Targeting different customers, products, and demand streams, more refined and intelligent segmented management and matching of demand and supply are implemented through an automated and intelligent parallel planning process to improve prediction accuracy and plan response frequency, thereby achieving faster and more integrated self planning to delivery fulfillment.
- Reduce inventory and improve delivery and supply capacity.
- Today’s enterprises are more interdependent with each other, making it easier to gain collective competitiveness. ERP supply chain management can assist upstream and downstream enterprises in collaborative inventory management, reducing inventory, and improving inventory turnover.
- Reduce workflow cycles, improve productivity, and lower supply chain costs.
- Reduce overall procurement costs, shorten production cycles, and accelerate market response speed.
Customer Relationship Management
Can manage global customer information, history, and customer service, support one-stop email management, automatically categorize emails and performance notifications, customize customer service templates, and easily respond to various emails.
- Customer data integration: By integrating data from various departments, it provides a comprehensive customer information database for enterprises. This ensures that departments such as sales, marketing, and customer service can share the latest and accurate customer data.
- Order processing and inventory management: Not only can it track customer orders, but it can also be integrated with the inventory management module to ensure timely and accurate order fulfillment and improve customer satisfaction.
- Sales and Market Analysis: By using data analysis tools to provide in-depth sales and market insights, enterprises can better understand customer needs, predict market trends, and develop more effective sales strategies.
- Comprehensive customer view: Integrating data from various business areas, providing enterprises with a comprehensive customer view. Whether it’s sales, service, or finance, all departments are able to make decisions based on the same data source, improving the consistency and quality of customer service.
- Improving work efficiency: Eliminating data silos and reducing the complexity of transferring data between different systems. This enables the sales team to respond more quickly to customer needs and improve work efficiency.
- Personalized services: By gaining a deep understanding of customer history, purchasing habits, and other information, ERP systems enable enterprises to provide more personalized and accurate services. This helps to improve customer satisfaction and increase customer loyalty.
- Customer feedback and improvement: Not only does it record customer historical interactions, but it can also collect customer feedback through a feedback mechanism. This provides a strong basis for enterprises to improve their products and services, which helps to better meet customer expectations.
Report analysis
Be able to provide reports that comply with the regulations of various countries or regions, so that enterprises can meet local financial and tax requirements, and provide data analysis and decision support for enterprises.
1、 Sales trend analysis:
1) Sales Statistics Report: Amazon ERP system provides rich sales statistics reports, including detailed data on indicators such as sales revenue, sales volume, and return rate. By analyzing this data, sellers can understand the sales trends of their products, identify sales peaks and valleys, and adjust their strategies in a timely manner.
2) Time trend analysis: Through the time trend analysis function of Amazon ERP system, sellers can compare sales data of different time periods and observe changes in sales revenue and sales volume. This helps sellers assess the performance of the product during specific time periods such as different seasons and promotional activities, and make corresponding adjustments.
2、 Product performance analysis:
1) Product Performance Report: Amazon ERP system provides product performance reports, including product ratings, number of reviews, and quality information. Sellers can analyze this data to understand how the product performs, identify problems and solve them in a timely manner, and enhance the competitiveness of the product.
2) Product ranking analysis: Amazon ERP system also provides product ranking analysis function, allowing sellers to understand the product’s position in market competition by analyzing the changes in product ranking in different categories and keywords. This helps sellers optimize their product list, increase product exposure, and increase product sales.
3、 Market competition analysis
1) Competitive Product Analysis: The competitive product analysis feature of Amazon’s ERP system can help sellers analyze competitor products, including price, sales volume, and evaluation information. By analyzing competing products, sellers can understand the performance and competitiveness of similar products in the market, and develop their own targeted sales strategies.
2) Market trend analysis: Amazon ERP system also provides market trend analysis function, allowing sellers to understand market development trends and potential opportunities by analyzing sales data of different product categories. This helps sellers adjust their product positioning and expand their product line according to market demand.